Case Studies
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[ 01 / 04 ]
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Outcomes
Primary result
40% faster inquiry response
Patient inquiries routed to the right location and specialist in under two minutes instead of manual triage.
Response time
−40%
Locations live
5
Go-live
10 wks
[ 02 / 04 ]
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Challenge
Where they started
The clinic group ran separate booking widgets, spreadsheets, and phone queues per location. Staff duplicated data entry and patients bounced between forms.
[ 03 / 04 ]
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Build
What Moydus shipped
Moydus built a single patient portal with location-aware scheduling, insurance pre-check, and HubSpot sync. Admins manage availability from one dashboard.
Web appPatient portalCRM integration10 weeks
[ 04 / 04 ]
·
Results
Impact after launch
Launch cut average inquiry response time by 40% and reduced no-shows with automated reminders and rescheduling.
“We finally have one system our front desk and marketing team both trust.”
Operations lead · Director of Operations, Regional clinic group